Frequently Asked Questions
What size are the samples?
The items in each box range in size from sachets to full sized items.
How many samples are in each box?
The number of samples in each type of box varies, and the approximate quantity is listed in the description of the box.
Which brands are in the sample box?
The brands represented in each type of sample box varies, and they are listed in the description of each box on our shop page.
How do I know what ingredients are in each sample?
After your purchase you will be e-mailed a link to the box guide. It will include information on the samples including ingredients and directions of use.
What is the price of shipping?
Shipping within the continental United States is FREE on all sample boxes and orders over $30. Shipping to Hawaii and Alaska is an additional charge of $10.
Do you ship to Hawaii or Alaska?
Yes we do ship to Alaska and Hawaii for an extra charge of $10 per box.
Do you ship internationally?
We have a limited number of sample boxes available in the UK – click here to learn more about those.
We do not currently ship to other countries.
How long does it take to receive my box?
It usually takes between 1 and 3 days to put together each box and then an average of 2 and 7 days to ship depending on your location and time of year.
When do the seasonal boxes ship out?
Here are the approximate dates the seasonal boxes will start shipping:
- Winter – December 12th
- Spring – March 21st
- Summer – June 21st
- Fall – September 21st
Can I pause my subscription?
You can pause your suscription a any time by logging into your account or sending us an email at firstname.lastname@example.org
What payment methods do you accept?
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This website is for informational purposes only. It is not, nor is it intended to be, a substitute for professional medical advice, diagnosis, or treatment and should never be relied upon for specific medical advice.